Area of Expertise

• Customer Service

• Managing Change

• Teamwork & Communication

• Leadership

“A great time was had, by all. We couldn't have asked for anything more. Thanks, again, for all your help, and for Willi's great talent."  -Human Resources and Training, Burnet Title

C. Willi Myles has applied his athletic coaching and teamwork experience to the hospitality industry where he has received many customer service honors including receiving Disney’s highest customer service and leadership honor - “Train the Trainer” the Disney Way!

His training and leadership skills have been used by many of the national hotel chains including the Sheraton and Radisson companies. Myles is a certified Radisson, “Train the Trainer, 100% Guest Satisfaction, Making It Right, and Yes I Can” trainer. He has recently completed similar programs in various healthcare organizations including Methodist and Fairview Health Systems. 

C. Willi Myles understands that in this day and age presenting is changing. Not every audience wants to sit through a message or presentation after a long day of networking. This presentation is the best of both worlds with a mixture of humor and an entertainment comedy show tied together with a message of key points that you would like your audience to leave with.

Humor in the Workplace

• Making humor out of everyday situations (i.e. shopping, meals, family and work)

• How to incorporate humor into conversation

• Make fun of things that affect everyone

• Using humor to make fun of yourself

• The “Fundamental Four” for work-place humor

    o Self-deprecating

    o Non-offensive

    o Aware of others’ feelings

    o Being funny