Area of Expertise

• Customer Service

• Healthcare

• Managing Change

• Leadership

• Company Culture & Inclusivity

• Teamwork & Communication

• Women's Events

Testimonial

"I'm not sure why we bothered with the rest of the conference when all people talked about for the next two days was Petra Marquart. You grabbed them by the lapels at the start of your talk and riveted them to their seats until the end. The best comment was, 'I want to be that woman's agent.' Thanks for a job very well done." -Minnesota State Lottery

Petra Marquart is an inspirational speaker who has received rave reviews at conventions and conferences around the globe. She is principal in See ME, Inc., a Minnesota-based company dedicated to helping long-term-care communities deliver world-class service. The label customer service expert absolutely rings true.

Petra clicks with audiences because she seems to be like them; she’s genuine and honest; she makes them laugh and think and feel all at the same time; and that when she stops speaking, they want more.

Customer service is her passion. Petra believes that great service moves mountains, both on the job and off. It's about doing right, giving a hoot, and treating people well.

Petra has written customer service training programs for:

• Mall of America

• US Bank

• US Department of Veteran Affairs

• Honeywell

• Target Center Arena

• Fairview University Health Systems

• And many others

Whether speaking on customer service, leadership, personal power or performance, Petra’s skilled stage presence comes, in part, from her experience as a performer in Las Vegas with such stars as Elvis Presley, Tina Turner and some of the most recognized names in the world.

Keynote Topics

• The 7 Deadly Sins of Service

• Leading a Service-Based Organization

• Dealing with Difficult Situations & Emotional People

• Creating a Positive Work Culture

• Managing Quality Service During Change

• Embracing the Power to Perform