Patrick Kirby
Do Good Better
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Nonprofit Fundraising Expert, Customer Experience Trainer & High-Energy Leadership Speaker
Patrick Kirby is what happens when you combine fundraising expertise, caffeinated enthusiasm, and a deep belief that nonprofits deserve simple, joyful systems. He helps organizations elevate customer service (yes, even nonprofits have customers!), build donor-centric fundraising strategies, and strengthen leadership cultures with simplicity. His interactive, fun approach makes complex topics feel easy — and his audiences always leave energized and ready to take action.
Fundraising That Feels Good — And Works
Patrick teaches fundraising that is joyful, relationship-driven, and wildly practical.Audiences learn:
Simple systems anyone can use
High-ROI donor communication tactics
How to fundraise without fear
Why “delightful fundraising” performs better
Customer Service for Organizations Centered Around Care
Nonprofits thrive with their treatment of donors but what lessons can all organizations bring to their valued customers if they bring those same elements of trust and care.Patrick teaches:
The donor-experience model
Simple service behaviors that create loyalty
How to deliver delight consistently
The overlap between customer service & mission impact
Leadership Made Simple
Patrick demystifies leadership and shows teams how to lead through clarity, energy, and connection.Topics include:
Leadership behaviors that change culture
How to build simple systems teams actually follow
Coaching volunteers & staff
How the simplicity of a 5th grader can create leadership trust
Topic Pillars:
1) Joyful Fundraising
2) Donor Experience / Customer Service
3) Nonprofit Leadership
4) Interactive Audience Engagement
Keynote Topics
Beyond the Bottom Line: Treating Your Customers the Way Nonprofits Treat Their Donors
Empowering Professionals: Unlocking AI’s Potential for Impact and Innovation
Lead Like a 5th Grader: Lead with Curiosity, Not Complexity
Areas of Expertise
Leadership
Customer Service
Non-profit
Fundraising
Teamwork & Communication
AI Foundations
FAQs:
Q: What makes Patrick’s fundraising system unique?
A: It’s joyful, simple, relationship-driven, and built for real people — not overwhelming theory.
Q: Why does customer service matter and how can it generate loyalty?
A: Donor experience is customer experience; the better the experience, the stronger the loyalty and revenue outcomes.
Q: What is Patrick’s leadership philosophy? A: Simplicity + service + joy. Make people feel valued, give them clear systems, and lead with energy.
>> Career Highlights
>> Testimonials
“Patrick was fantastic to work with! He brought a lot of energy along with practical, smart takeaways that our staff team could implement now. We all left the call feeling motivated and ready to get to work.”
-American Cancer Society, North Region
>> Basic Set-Up Needs
>> Sample Introduction
>> Pricing Information
